Help Centre
Frequently asked questions
Straight answers about solar, net-metering, electrical work and ordering — from a team based in Rawalpindi & Islamabad and serving every corner of Pakistan. Can't find what you need? Our engineers are a WhatsApp message away.
80–90%
Typical bill reduction with a well-sized rooftop system
2–4 days
To install a standard home system once equipment is on site
25 yr
Tier-1 panel performance warranty, plus our workmanship cover
100%
Net-metering paperwork handled for you, end to end
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solar
solar
How much can I actually save with solar?
A well-sized rooftop system in Islamabad or Rawalpindi typically cuts your electricity bill by 80–90%, and many homes in areas like DHA Islamabad, Bahria Town and Gulberg Greens reach near-zero bills with net metering. With grid tariffs now crossing Rs. 60–70 per unit, most residential systems pay for themselves in roughly 3 to 4 years and then deliver free power for 20+ years.
How long does a solar installation take?
For a standard home system we usually complete the physical installation in 2 to 4 days once your equipment is on site, depending on roof type and system size. The longer part is DISCO net-metering approval, which can take a few weeks — but we handle the entire process and keep your panels producing power from day one.
What warranty do you offer?
Tier-1 solar panels come with a 25–30 year performance warranty and a 10–12 year product warranty, while inverters from brands like Huawei, Solis and Growatt carry 5–10 years. On top of the manufacturer cover, MSEnergy provides a workmanship warranty on the full installation plus free after-sales support and monitoring for systems across Rawalpindi, Islamabad and beyond.
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net-metering
net-metering
What is net metering and how does it help me?
Net metering lets you export the surplus solar power your system generates during the day back to the grid through IESCO, LESCO or your local DISCO, and draw it back at night — effectively using the grid as a free battery. You only pay for the net units you consume, which is what allows many of our customers to push their monthly bill close to zero.
Do you handle the DISCO approval and paperwork?
Yes — net-metering approval is included in every grid-tied package we install. We prepare the application, arrange the bi-directional meter, coordinate the load survey and follow up with IESCO (and other DISCOs nationwide) until your agreement is signed, so you never have to chase the office yourself.
Do you handle the IESCO net-metering approval?
Yes — end to end. We prepare documents, apply, and coordinate the meter change so you don't have to chase any office.
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electrical
electrical
Do you do full house wiring and rewiring?
Absolutely. Alongside solar, MSEnergy handles complete house wiring for new construction, full rewiring of older homes, DB and breaker upgrades, earthing, and surge protection across Islamabad, Rawalpindi and surrounding areas like PWD, Bahria Phase 8 and F-10/F-11. Every job is wired to safety standards and ready for future solar integration.
Is your electrical team licensed and insured?
Yes. Our work is carried out by experienced, qualified electricians and supervised by certified engineers, with proper safety practices and quality checks on every project. We stand behind the work with a workmanship warranty and clear, written job scopes so you always know exactly what was done.
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store
store
How do I place an order?
Browse the store, add panels, inverters or accessories to your cart and check out, or send us your list directly on WhatsApp for a same-day quote. For complete systems we recommend booking a free survey so our engineers can recommend the right sizing before you buy.
Do you deliver nationwide?
Yes. We are based in Rawalpindi & Islamabad and ship equipment to every major city in Pakistan including Lahore, Karachi, Peshawar, Faisalabad and Multan through trusted logistics partners. Local deliveries within the twin cities are fast, and bulk or complete-system orders can be scheduled with installation.
What payment methods do you accept?
We accept bank transfer, cash, and major payment apps, and offer cash-on-delivery on selected items within Rawalpindi and Islamabad. For full solar systems we work on a clear milestone basis — an advance to confirm, and the balance on installation — with flexible installment options available for qualifying customers.
Can I order equipment without full installation?
Absolutely. Browse the store, add to cart, and place the order on WhatsApp — we'll confirm stock and price.
Still have questions?
Our solar and electrical engineers in Islamabad & Rawalpindi are happy to walk you through sizing, savings and net metering — no pressure, no jargon.
Free site survey · No obligation · Rawalpindi & Islamabad